Customer Journeys
Mapping the Path from Awareness to Conversion
Customer Journeys involve analyzing and visualizing the steps customers take when interacting with a brand—from initial awareness to final conversion and beyond. Understanding these journeys is essential for creating strategies that effectively engage and retain customers.
During the Compass phase, we begin by identifying and auditing existing customer touchpoints and experiences. This foundational work reveals how customers currently interact with the brand. As we move into the Curation phase, we refine and expand upon this understanding, developing detailed journey maps that align with the new brand identity and strategy. By mapping the customer journey, we help optimize each interaction to enhance satisfaction and drive growth.
To maintain high quality and personalized attention our clients expect, we work with a select number of businesses at a time.
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Work with Unbound and Grow your Business
At Unbound, we dedicate ourselves to delivering unparalleled focus and expertise to each of our partners.
If you're interested in partnering with us to redefine your brand's design, direction, and strategy, we invite you to join our waitlist. By joining, you'll receive regular updates about our projects, insights into our process, and news about opportunities to work together.
A FRAMEWORK FOR STRATEGIC PLANNING—ALIGNING GOALS AND METHODS FOR BUSINESS GROWTH.
A FRAMEWORK FOR STRATEGIC PLANNING—ALIGNING GOALS AND METHODS FOR BUSINESS GROWTH.
A FRAMEWORK FOR STRATEGIC PLANNING—ALIGNING GOALS AND METHODS FOR BUSINESS GROWTH.